There are two different ‘returns’ that we’d like to address – when the order is returned to us by the carrier, and when the order is returned by you "the customer".

Returned by the shipping carrier

The first is when an order is being returned to us by the carrier because they were not able to deliver the items to the provided address. Most commonly it’s referred to as the ‘wrong address‘. It happens if you provide an address that is considered insufficient by the courier. Be extra careful with apartment numbers and zip codes! Don’t leave them out and double check the digits.

Another reason items are returned to is that they were ‘unclaimed’. If you do not collect the item at the local post or a different pickup location, it will be returned to It's All Color. In most cases the shipment will be returned to our facility as it is the default return address.

Returned by the customer in it's original condition

If you're not satisfied with your purchase for any reason, you're welcome to return it. You have 60 days from when the item was ordered to make a return in it's original condition. Here is how you return your item.

1. head to the return authorization page with in your "My Account"
2. place your item(s) in the reusable shipping bag or box
3. tape the shipping label to the outside of the package
4. if you live in Canada – find a FedEx Ground location. if you live in the US – find a Fedex Ground location or a USPS
5. once we receive your package we will refund you within seven business days (we'll email you when this transaction has taken place)

Heads up!
• product must be unwashed and unworn
• hangtags must be attached
• proof of payment must accompany each product at time of return
• we must receive the product within 60 days of the delivery date or purchase date

Just click the button below, login to your account, fill out your details and let us know why you'd like to return your order.

Return Authorization

If you receive a damaged item, not to worry. There are a handful of reasons why that might have happened. A manufacturer’s error, item was damaged during shipping or perhaps it has been a fulfillment error. We will always take full responsibility. If you receive a damage product, please provide photos of the damaged product and the packing slip. Our customer support will be able to get back to you quickly and efficiently when you attach these photos to the official problem report. You have 60 days from when the item was ordered to make a return in it's original condition. Here is how you return your item.

1. head to the return authorization page with in your "My Account", fill out the form, and let us know if you would like a replacement or a refund
2. place your item(s) in the reusable shipping bag or box
3. tape the shipping label to the outside of the package
4. if you live in Canada – find a FedEx Ground location. if you live in the US – find a Fedex Ground location or a USPS
5. once we receive your package we will send you a replacement or refund you within seven business days (we'll email you when this transaction has taken place)

Heads up!
• product must be unwashed and unworn
• hangtags must be attached
• proof of payment must accompany each product at time of return
• we must receive the product within 60 days of the delivery date or purchase date

Just click the button below, login to your account, fill out your details and let us know why you'd like to return your order.

Return Authorization

Your order is printed "on-demand", so we'll create your order in 2-7 business days. Then add the extra time for shipping, which depends on where we are shipping to. We are located in Los Angeles, California, and we're super close to all of the big LA wholesale factories, this means that it's easy and fast to keep stocked, and minimizes your wait time.

We accept PayPal, Visa, Mastercard, Discover, and AMEX.

All orders that are delivered within the United States by USPS have full tracking available. We will send your your tracking number via email, once your order is shipped, as well as, a link where you can follow the status of your order. For international orders, full tracking will only be available for orders sent through International Priority, which costs a bit more.

All tracking numbers will be found in the shipping notification emails that we send out, as well as on your "My Account" dashboard.

Each shirt is individually folded and packed into their own poly bag and then package into poly mailers for shipment.

Frames are first wrapped in tissue paper to protect them from scratches. Next they are wrapped in a layer of adhesive bubble wrap. Finally they are wrapped once again in a thicker more durable bubble wrap, adding extra protection during shipment.

Because of the variety of product we fulfill, we ship each item accordingly based on their dimension requirements. Generally posters are shipped in kraft tube boxes with plastic end caps ensuring protection during shipment. Frames and canvases are usually shipped in corrugated boxes ranging in the dimensions of 26x20x18" to 28x5.5x38" depending on requirements.

Your order has been sent, but sometimes it takes up to 48 hours for tracking info to show up in the USPS tracking system.

Don't worry! It happens sometimes. Transaction can be declined for several reasons. The usual culprits are: Incorrect credit card number or expiration date Insufficient funds If you are outside the US, some credit card companies will reject international charges The customer's bank or credit card company was having technical issues when the order was processed If you made a large number of online purchases within a short period of time, some banks will reject some of the charges as a fraud prevention measure.

Yes, we do! All FedEx orders are automatically bumped to the top of our fulfillment queue to assure best possible fulfillment time.

Not really, they don't ship to US based PO Boxes, but will ship to some international PO Boxes. We will not return a FedEx shipping rate if an address of US based PO box is entered.

We use the Direct to Garment (DTG) method of printing. That means we can create photo-quality prints, and that the amount ordered doesn't affect the price. We use the Brother GT 381 printer.

Our experience shows us that our shirts are just as durable after repeatedly washing and drying as any other screen-printed t-shirt.

Our apparel is created with the latest in garment printing technology and our inks are water based and eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable. We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks which are needed when printing on children's wear 12 and below.

All our shipping products are either 100% recyclable or fully biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.